Mansion Casino Privacy Policy: How We Handle Your Personal Data in the UK
At Mansion Casino, we take the privacy and security of your personal data seriously. This Privacy Policy explains how we collect, use, store, and protect information about players based in the United Kingdom. We operate in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our platform, you agree to the practices described in this document.
What Information We Collect
When you register an account or use our services, we collect a range of personal information to deliver a safe and personalised experience. This includes your full name, date of birth, home address, email address, telephone number, and payment details. We also collect technical data such as your IP address, device type, browser information, and session activity on our site. In accordance with UK gambling regulations, we may also request identity verification documents, such as a copy of your passport or driving licence, to fulfil our Know Your Customer (KYC) obligations.
How We Use Your Information
Mansion Casino uses your personal data for several legitimate purposes. These include processing deposits and withdrawals, verifying your identity, providing customer support, and personalising your gaming experience. We also use your information to comply with legal obligations set by the UK Gambling Commission, including responsible gambling checks and anti-money laundering procedures. With your consent, we may send you promotional offers, bonuses, and updates about new games or features via email or SMS.
Legal Basis for Processing
We process your personal data on the following legal grounds: the performance of a contract when you use our services, compliance with our legal obligations under UK law, your explicit consent for marketing communications, and our legitimate interests in improving and securing our platform. You have the right to withdraw consent for marketing at any time by updating your account preferences or contacting our support team.
Sharing Your Data
We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating the casino, processing payments, and preventing fraud. All third parties are required to handle your data securely and in compliance with UK data protection legislation. We may also disclose information to regulatory bodies, law enforcement agencies, or courts when required by law.
Data Retention and Security
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet our legal obligations. Mansion Casino employs industry-standard encryption and security protocols to protect your information from unauthorised access, loss, or misuse.
Your Rights Under UK GDPR
As a UK-based player, you have the right to access, correct, or delete your personal data. You may also request that we restrict or stop processing your information, and you have the right to data portability. To exercise any of these rights, please contact our Data Protection Officer via the details provided in your account area. We aim to respond to all requests within 30 days.